{"id":1446,"date":"2017-05-18T10:03:06","date_gmt":"2017-05-18T10:03:06","guid":{"rendered":"https:\/\/www.braintool.com\/en\/?page_id=1446"},"modified":"2023-01-26T14:50:18","modified_gmt":"2023-01-26T14:50:18","slug":"service-support","status":"publish","type":"page","link":"https:\/\/www.braintool.com\/en\/service-support\/","title":{"rendered":"Service Overview"},"content":{"rendered":"<div id=\"pl-1446\" class=\"panel-layout\">\n<div id=\"pg-1446-0\" class=\"panel-grid panel-no-style\">\n<div id=\"pgc-1446-0-0\" class=\"panel-grid-cell\" data-weight=\"1\">\n<div id=\"panel-1446-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" data-style=\"{&quot;background_image_attachment&quot;:false,&quot;background_display&quot;:&quot;tile&quot;}\">\n<div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n<div class=\"csc-header csc-header-n1\">\n<h1 class=\"csc-firstHeader\">Service Overview<\/h1>\n<\/div>\n<p class=\"bodytext\">In this section you will receive extensive support for your work with A-Plan:<\/p>\n<h3 class=\"western\"><span lang=\"zxx\"><a href=\"\/en\/support-enquiry\/\">Support Ticket<\/a><\/span><\/h3>\n<p class=\"bodytext\">You may request support from braintool software with the help of the support ticket.<\/p>\n<h3 class=\"western\"><a href=\"\/en\/faq\/\"><span lang=\"zxx\">FAQs<\/span><\/a><\/h3>\n<p class=\"bodytext\">A collection of FAQs on A-Plan.<\/p>\n<h3 class=\"western\"><span lang=\"zxx\"><a href=\"\/en\/project-ressource-planning-manual\/\">Manual<\/a><\/span><\/h3>\n<p class=\"bodytext\">The manual is a useful reference guide for the diverse functions of A-Plan. You can download the PDF for free or order a printed copy in our shop.<\/p>\n<div id=\"Bereich2\" dir=\"LTR\">\n<h3 class=\"western\"><a href=\"\/en\/ms-project-data-exchange\/\"><span lang=\"zxx\">Data exchange with MS Project<\/span><\/a><\/h3>\n<p class=\"bodytext\">Here we highlight the simplicity of data exchange between <b>MS Project<\/b> and <b>A-Plan<\/b>.<\/p>\n<\/div>\n<h3 id=\"patches\" class=\"western\"><a href=\"\/en\/patch-a-plan-x\/\"><span lang=\"zxx\">Patches<\/span><\/a><\/h3>\n<p class=\"bodytext\">This is where you will always find the current releases of the different A-Plan versions, with the help of which you can always update your program to the latest release.<\/p>\n<h3 class=\"western\"><a href=\"https:\/\/www.braintool.com\/en\/service-level\/\"><span lang=\"zxx\">Service Level<\/span><\/a><\/h3>\n<p class=\"bodytext\">Our service packages provide you guaranteed support services, complimentary updates to new versions of A-Plan, remote support and phone support depending on the package.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Service Overview In this section you will receive extensive support for your work with A-Plan: Support Ticket You may request support from braintool software with the help of the support ticket. FAQs A collection of FAQs on A-Plan. Manual The manual is a useful reference guide for the diverse functions of A-Plan. You can download&nbsp;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/with-sidebar.php","meta":{"footnotes":""},"class_list":["post-1446","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service and Support Overview<\/title>\n<meta name=\"description\" content=\"We offer the right service pack for everyone. 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